Five concrete commitments, verifiable in the field.

Too many IT players in Africa subcontract delivery to third parties, multiply intermediaries and delegate support to remote platforms.

Five operational subsidiaries with certified local teams. Your technical contact speaks your language, is based in your country and carries responsibility for the project from end to end.

The quality of an IT deployment depends directly on the certification level of the engineers who carry it out.

Our engineers are certified by the vendors and manufacturers we represent. Each subsidiary has at least one senior certified engineer per area of expertise.

Public bodies, ministries and international donors require providers that are referenced, experienced and well-versed in strict procedures.

Sylamtech is referenced on public-sector contracts in several countries where it operates and has delivered projects for major international donors — from drafting the terms of reference to technical acceptance.

A "best effort" maintenance contract guarantees nothing: critical failures are often resolved well beyond acceptable timeframes.

Our contracts specify response (GTI) and recovery (GTR) guarantees, defined by criticality level and by site. Spare-parts stocks are positioned locally.

Too many providers systematically "push" the same solution, regardless of the client's actual problem.

We represent several manufacturers in each domain. The solution we recommend is the one that meets your need — not the one that maximises our margin.