IP telephony, video conferencing, connected meeting rooms and digital workplace. Sylamtech.GROUP supports banks, institutions and large SMEs across West Africa with Cisco Premier Partner and Yealink Certified Reseller status.
From banking-grade criticality to controlled deployment for multi-country groups, our communication architectures align with your business, your compliance and your budget.
For financial institutions that tolerate no interruption on their voice flows. Redundant platform, regulatory recording and business integration.
For groups operating several sites across the WAEMU zone that want to unify voice, video and messaging on a single platform.
For operators and service providers that need a robust, scalable SIP platform monitored around the clock.
Connect branches, subsidiaries and mobile staff with professional audio and video quality, without dependence on a single operator.
Migration to voice over IP, pooling of inter-site flows and optimisation of operator plans. Typical savings of 30 to 50% over 12 months.
Office, field or home: your staff have a single number, the same tools and the same quality of service everywhere.
TLS and SRTP encryption of voice flows, dedicated VLAN isolation, compliance with Senegal's Law 2008-12 (CDP), GDPR and WAEMU regulations.
A certified engineer calls you, reviews your existing telephony infrastructure over video conference (45 minutes) and provides a written report with a first budget range within 5 business days. No commitment.
We cover the entire scope of unified communications with specialised teams and certified technology partners.
Yealink, Cisco, Grandstream, Fanvil and Poly handsets. Yeastar, Sangoma and Digium IPBX in cloud or on-premise architecture.
Professional video codecs, interactive displays, native compatibility with Webex, Teams and Google Meet. Logitech, Poly and Jabra equipment.
Collaborative platforms unifying voice, video, messaging and sharing. Single Sign-On, Microsoft 365 or Google Workspace integration.
Voice, email, chat and WhatsApp Business on a single platform. Regulatory recording, analytics and real-time supervision.
Cloud conference bridges, unified messaging with voicemail-to-email, Outlook and Google calendar integration.
iOS and Android softphones, MDM, BYOD security, extension of the professional number to a personal mobile.
Cisco Premier Partner and Yealink Certified Reseller status. Guaranteed vendor independence — we choose the solution suited to your context.
Mapping of the telephony infrastructure, analysis of business usage and identification of technical and regulatory constraints.
Week 1Target architecture, vendor selection, deployment scenarios and migration plan with documented rollback.
Weeks 2-3Installation, configuration, user migration and quality-of-service testing. Multi-site coordination by a single project manager.
Weeks 4-12Hotline 9am-6:30pm Monday to Friday, proactive supervision, 4h response time, 8h resolution time, ongoing user training.
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