Reseller program

The official partner that secures your business in West Africa.

Are you an installer, an IT reseller or an IT services firm ? Sylamtech.GROUP puts at your service its status as official partner of 50+ brands, its local stock in five countries, its pre- and after-sales technical support — and direct escalation to the vendors.

50+brands distributed
5 countrieslocal WAEMU stock
1-2 daysdelivery lead time
8 yearsof official partnerships
Who the program is for

Three reseller partner profiles

Whether you install equipment at your clients' sites, resell solutions or operate IT estates, we calibrate the support to your line of business.

Installers & integrators

You deploy in the field

For companies that install and commission equipment at the end client's site — network, telephony, video surveillance, audiovisual.

  • Stock available immediately
  • Technical support on your projects
  • Training on the brands you install
  • Vendor escalation in case of a fault
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IT services firms & managed services

You operate client estates

For IT services firms and MSPs that manage their clients' infrastructure and need reliable supply and solid technical support.

  • Multi-country WAEMU supply
  • N2 / N3 technical hotline
  • Delegated imaging in the Safety Room
  • Framework agreements & volumes
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The program benefits

What Sylamtech makes available to you

Six concrete levers to win deals, deliver fast and never be left stuck in front of your client.

Official brand partner

Official distribution contracts with Yealink, Fortinet, Hikvision, Dahua and 50+ brands. Genuine stock and vendor warranties.

Local stock by subsidiary

Physical stock in Dakar, Abidjan, Bamako, Ouagadougou and Lomé. 1-2 day delivery in your country, with no customs clearance to handle.

Pre-sales technical support

POC, architecture design, project costing : our certified engineers support you in winning your clients' tenders.

After-sales support & escalation

N2/N3 technical hotline on the distributed products. For a complex fault : direct escalation to the vendors (Cisco TAC, Fortinet, Yealink).

Certified training

Cisco, Fortinet, Yealink, Microsoft sessions : upskill your technical teams on the brands you resell.

Marketing & co-branding

Events, webinars, editorial content and regional trade shows : we co-invest to grow your awareness and your pipeline.

Join the program

A single official supplier for your whole catalogue

Rather than multiplying intermediaries and imports, centralise your supply : genuine stock, vendor warranties, technical support and training — from a subsidiary close to you.

How to become a reseller

From application to first order, four steps

1

Application

Present your business, your markets and the brands you are interested in via the dedicated form.

Day 1
2

Validation

Review of your file, reference checks and a commercial discussion to define the terms.

Within 5 days
3

Account activation

Signing the reseller terms, access to the catalogue and pricing, and an introduction to your dedicated contact.

Week 2
4

First orders

You order from stock, benefit from technical support and enrol your teams in the training courses.

Ongoing
Ready to grow your business ?

Join the Sylamtech reseller program

Present your business to us in a few minutes. A partner manager gets back to you within 24 working hours to review your application.