Client case · Hospitality & tourism

A hotel group unifies physical security across 5 properties

A Senegalese hotel group operating 5 properties in Dakar and on the Petite Côte. Ageing video surveillance (analogue cameras, local DVRs with no backup), manual staff access control (physical keys), no centralisation between properties.

350
centralised IP cameras
100%
of staff access tracked
-30%
on the security budget
Project challenges

What the client needed to solve

  • Modernise video surveillance to meet the requirements of international quality labels (guest safety)
  • Implement biometric access control for staff (tackling time fraud)
  • Centralise monitoring of all 5 properties from a single station at head office
  • Comply with Senegalese Law 2008-12 on the protection of biometric data (CDP)
Our intervention

The Sylamtech solution

  • On-site audit of the 5 properties (mapping of sensitive areas)
  • Complete replacement of the camera fleet with Hikvision IP 4K and intelligent video analytics
  • Rollout of ZKTeco F22 for biometric staff time tracking (350 employees)
  • Central monitoring centre at head office with secure remote access
  • Encrypted cloud storage (30-day retention + long-term archiving)
  • CDP declaration and staff training on data protection
Technologies deployed
Hikvision DS-2CD · ZKTeco F22 · Encrypted cloud storage · HikCentral platform
Measured results

The impact on the business

  • 350 IP cameras centralised across 5 properties under continuous monitoring
  • 100% of staff access tracked (physical keys fully eliminated)
  • 30% reduction in the security budget (pooling of surveillance staff)
  • International quality labels maintained at successive audits
  • 0 time-fraud incidents detected since go-live (12 months)

About this reference

This client's name has been anonymised at their request for confidentiality reasons. The figures, technologies and results presented are real and come from the project actually delivered by Sylamtech.GROUP. Named references are available on request, subject to a confidentiality agreement.

Let's talk about your IT project

Tell us about your needs in just a few minutes. One of our experts will reply within 24 business hours.

Monthly newsletter

West Africa's IT priorities, once a month.

Trends, cybersecurity, white papers and invitations — straight to your inbox. No spam, one-click unsubscribe.