Case study · Public administration
A West African ministry secures 1,200 endpoints across 4 countries
West African ministry funded by an international donor, operating across 4 WAEMU countries. Request for a security audit from the donor (World Bank) following targeted phishing incidents. No centralized incident supervision in place.
1,200
endpoints monitored 24/7
8 min
average incident detection time
4 countries
under a unified SOC
Project challenges
What the client needed to solve
- Reach GDPR/CDP compliance in less than 6 months
- Implement continuous SOC monitoring despite the absence of a 24/7 in-house IT team
- Raise awareness and train 1,200 public servants across 4 countries on cyber risks
- Document the processes for recurring donor audits
Our intervention
The Sylamtech solution
- ISO 27005 security audit across the 4 countries (4 weeks)
- Deployment of Fortinet (NGFW firewalls + FortiClient EDR) + Sophos on endpoints
- Activation of the managed Sylamtech SOC with 24/7 monitoring from our Dakar and Abidjan centers
- Cyber awareness program: 4 in-person sessions + 12 e-learning modules
- Full documentation of processes and security policy validated by the donor
Technologies deployed
Fortinet NGFW · FortiClient EDR · Sophos Endpoint · Managed SOC 24/7
Measured results
The impact on the business
- Continuous monitoring of 1,200 endpoints across the 4 countries
- Average incident detection time reduced to 8 minutes
- GDPR/CDP compliance validated by external audit
- No data leaks or compromises since go-live (18 months)
- Donor audit passed without reservation
About this case study
This client's name has been anonymized at their request for confidentiality reasons. The figures, technologies and results presented are real and come from the project actually delivered by Sylamtech.GROUP. Named references are available on request, under a confidentiality agreement.