Client case · Public administration
A West African ministry secures 1,200 endpoints across 4 countries
A West African ministry funded by an international donor, operating across 4 WAEMU countries. A request for a security audit from the donor (the World Bank) following a series of targeted phishing incidents. No centralised incident monitoring.
1,200
endpoints monitored 24/7
8 min
average incident detection time
4 countries
under a unified SOC
Project challenges
What the client needed to solve
- Achieve GDPR/CDP compliance in under 6 months
- Set up continuous SOC monitoring despite having no in-house 24/7 IT team
- Raise awareness and train 1,200 public officials spread across 4 countries on cyber risks
- Document processes for the donor's recurring audit
Our intervention
The Sylamtech solution
- ISO 27005 security audit across the 4 countries (4 weeks)
- Rollout of Fortinet (NGFW firewalls + FortiClient EDR) + Sophos on endpoints
- Activation of the managed Sylamtech SOC with 24/7 monitoring from our Dakar and Abidjan centres
- Cyber awareness programme: 4 on-site sessions + 12 e-learning modules
- Full process documentation and a security policy validated by the donor
Technologies deployed
Fortinet NGFW · FortiClient EDR · Sophos Endpoint · Managed 24/7 SOC
Measured results
The impact on the business
- Continuous monitoring of 1,200 endpoints across the 4 countries
- Average incident detection time brought down to 8 minutes
- GDPR/CDP compliance validated by an external audit
- No data leak or compromise since go-live (18 months)
- Donor audit passed without reservation
About this reference
This client's name has been anonymised at their request for confidentiality reasons. The figures, technologies and results presented are real and come from the project actually delivered by Sylamtech.GROUP. Named references are available on request, subject to a confidentiality agreement.
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