Your teams reachable anywhere, your telecom bill optimized.
IP telephony, video conferencing, smart meeting rooms, digital workplace. Sylamtech.GROUP has deployed over 1,800 IP phone handsets and 50+ connected meeting rooms across West Africa with Yealink (Certified Reseller), Cisco (Premier Partner), Grandstream, Poly, Logitech and Zoom.
challenges
- Multi-site, multi-country: connect your branches, subsidiaries and remote staff with professional audio and video quality
- Telecom costs: reduce carrier bills by migrating voice to IP and pooling traffic across sites
- Hybrid work: equip your teams to collaborate from the office, the field or home without service interruption
- Compliance and security: protect your strategic communications and meet local regulatory requirements
- Maintenance and support: rely on a single point of contact for your hardware, software and carriers
solutions
IP and SIP telephony
SIP and DECT handsets (Yealink, Cisco, Grandstream, Fanvil, Poly), cloud or on-premise IP PBX (Yeastar, Sangoma, Digium), integration with business tools.
Video conferencing and meeting rooms
Rooms equipped with professional video codecs and interactive screens. Zoom and Cisco compatible. Logitech, Poly and Jabra equipment.
Digital workplace
Unified collaboration workstations (voice, video, messaging, file sharing), centralized authentication, Logitech and Jabra audio/video equipment.
Contact centers
Omnichannel contact center solutions (voice, email, chat, WhatsApp Business) with Nixxis and other specialized platforms.
Audio conferencing and messaging
Conference bridges, unified messaging, integration with enterprise calendars.
Enterprise mobility
Softphones, mobile fleet management, securing professional communications on smartphones.
The brands we integrate
How we work
Audit
Mapping of your existing infrastructure, analysis of usage and business needs, identification of technical and regulatory constraints.
Design
Target architecture, technology and partner selection, deployment scenarios, cutover and rollback plans.
Deployment
Installation, configuration, user migration, quality-of-service testing. Multi-site and multi-country coordination from our local subsidiaries.
Support
Dedicated hotline (9am-6:30pm Monday-Friday), proactive monitoring, updates, and support as your needs evolve.
FAQ
How long does an IP telephony deployment take?
Between 4 and 16 weeks depending on the size of the organization, the number of sites and the level of integration with business tools. The initial audit allows us to scope a precise timeline within the first week.
Do you work with public sector and tenders?
Yes. We regularly support public administrations, ministries and international donors (World Bank, AFD, AfDB, European Union), from drafting the terms of reference to delivery.
What certifications do your engineers hold?
Yealink Certified Engineer, Cisco CCNA Collaboration, Grandstream GHCA, Zoom Certified Integrator, among others. The detailed list is available upon request.
Do your solutions work with limited connectivity?
Yes. We systematically design resilient architectures: carrier redundancy, prioritized quality of service for voice, and degraded standalone operation on remote sites.
Can you operate in several countries simultaneously?
Yes. Our five subsidiaries coordinate multi-country deployments with a single project manager on the client side.